Shipping policy
Shipping Policy
Welcome to the Shipping Policy page for SOMOL, LLC. Here, we provide detailed information regarding our shipping practices for both domestic (U.S.) and international (Worldwide) orders. Our goal is to ensure that your order reaches you in a timely and secure manner.
Domestic Shipping (United States)
– Standard Shipping: Orders shipped within the United States will be delivered within 3-7 business days after processing. Processing time can take up to 2 business days.
– Expedited Shipping: We also offer expedited shipping options for an additional fee, which ensures delivery within 2-3 business days after processing.
International Shipping (Worldwide)
– Standard International Shipping: For orders shipped outside the United States, delivery times can vary significantly based on the destination country. Generally, international orders are delivered within 7-21 business days after processing. Please note that processing time can take up to 3 business days.
– Expedited International Shipping: Expedited shipping options are available for international orders at an additional fee. Delivery times for expedited international shipping range from 3-5 business days after processing, depending on the destination.
Shipping Carriers
We partner with major shipping carriers to ensure your order is delivered securely and efficiently. Depending on the shipping option selected and the destination, your order may be shipped via UPS, FedEx, DHL, or the United States Postal Service (USPS).
Shipping Cost
– Domestic Shipping: Shipping costs for orders within the United States are calculated based on the shipping method selected, the weight of the order, and the destination.
– International Shipping: International shipping costs are calculated based on the shipping method, the weight of the order, and the destination country. Please be aware that international orders may be subject to additional duties, taxes, or fees, which are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you will receive a shipping confirmation email that includes a tracking number and link to track your order online.
Customs, Duties, and Taxes
International orders may be subject to customs clearance procedures, which can cause delays beyond the original delivery estimates. SOMOL, LLC is not responsible for any customs, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Lost or Damaged Packages
If your package is lost in transit, please contact us immediately at info@somolosummit.com or +1 (929) 201-5056. For packages damaged during shipping, please save the damaged box and products, and contact us as soon as possible to initiate a claim.
Thank you for choosing SOMOL, LLC. We look forward to serving you!